Business Continuity Certifications

1. ISO 22301 CERTIFICATION

“After a major disaster an average company will lose at least 25 percent of the daily revenue in the first six days, while over 40 percent will be lost if a disaster last [sic] up to 24 days.” -University of Texas.
1. Overview

Open up new opportunities for your business and satisfy supply chain requirements by certifying to ISO 22301. With the business environment becoming increasingly competitive implementing and certifying your organization to ISO 22301 can mean the difference in retaining and growing your client base. The Business Continuity Management Standard lasts for three years and is subject to mandatory audits every year to ensure that you are compliant and a complete reassessment audit is carried out at the end of the three years in order to receive the standard for an additional three years.

2. Approach

The Seven Step Consulting BCM methodology, allows for the creation of customized management systems based on a clients Risk and Business Impact Assessments and affects positively the quality, focus and strategic alignment of your organization’s risk management and continuity and recovery planning efforts

Seven Step Consulting proven track record, based on years of, designing, writing, testing and updating plans for a wide spectrum of industries including Financial Services, Non-for-Profit, Manufacturing and Software Companies benefits clients working with our team immediately. Seven Step Consulting consultant’s combine unique problem-solving orientation with deep technical knowledge and strong execution to help clients achieve success in their most critical missions. Seven Step Consulting consultant’s enable you to achieve certification to the international BCMS Standard, ISO22301, with minimal business disruption and within a fixed time and fee budget agreed before the assignment.

3. Benefits

Business benefits

Business Continuity Management and Disaster Recovery Solutions from Seven Step Consulting ensure the following key benefits that will accrue to your organization

  1. Customer satisfaction
    Consistently meet customer requirements and provide them dependable and reliable products or services.
  1. Enhanced Reliability
    Increase your customer reliability and strengthen your reputation
  1. Business resilience
    Effective management of risk, emergency preparedness and contingency planning help increase organizational resiliency and avoid downtime and financial losses
  1. Legal compliance
    Improved compliance to statutory and regulatory requirements
  1. Improved risk management
    Better prepared to respond to, and recover from disruptive incidents when they arise through business continuity Risk Assessment and Treatment measures
  1. Proven business credentials
    Strengthen your business reputation through an Independent verification against ISO 22301 and achieve international recognition.
  1. Ability to win more business
    ISO 22301 certification opens doors and helps you meet procurement specifications that  often require certification as a condition to supply.
  1. Global recognition as a reputable supplier
    Certification is recognized internationally and accepted throughout industry supply chains, setting industry benchmarks for sourcing suppliers.
4. Deliverables
  1. We will work with your team to design, develop document and establish a unified BCMS that is fully complaint to your business and the requirements of ISO 22301:2019
  2. We shall ensure a successful certification in the first instance with any reputed certification body of your choice in the committed timeline and agreed budget!
REACH US TO ENSURE THAT WHEN EVEN WHEN A CRISIS STRIKES, YOUR BUSINESS MUST GO ON AS USUAL.

2. ISO 22313 - GUIDANCE ON THE USE OF ISO 22301

Being prepared to expect the unexpected
1. Overview

ISO 22320:2020, Security and resilience – Business continuity management systems – Guidance to the use of ISO 22301, is an international standard developed by technical committee ISO/TC 292 Security and resilience. This document provides guidance for applying the requirements for a business continuity management system (BCMS) in accordance with the requirements set out in ISO 22301:2019. ISO 22313 has adopted the new format for writing management system standards described in Annex SL and its structure mirrors that of ISO 22301.

2. Approach

Seven Step Consulting Business Continuity Services   helps organizations with a comprehensive approach to managing business continuity, using ISO 22313:2020 – Security and Resilience – Business Continuity Management Systems – Guidance On The Use Of ISO 22301. We clarify that this is not a certification standard and organizations can only claim compliance to the best practices which can either be a self-assessment or a third-party independent audit.

3. Benefits

Your business benefits from having an

  1. A detailed description of strategy options for resources
  2. Assistance with defining your BCMS
    • goals for your BCMS
    • scope based on cost of mitigation
  3. Types of resources an organization should establish including the BCMS structure with defined roles and responsibilities
  4. Elements of assessing the impact in BIA
  5. Elements to be included in risk assessment
  6. Suggested strategies for
    • Resources/activities
    • Backup types
    • Worksites
    • ICT systems
    • Facilities and supplies
    • Transportation
  7. Strategic options for prioritized activities
  8. What to include in content of
    • Business continuity procedures/plans
    • Incident communication procedures
    • Salvage and security procedures
    • Procedures for resuming activities
    • Elements of safety and welfare procedures,
    • ICT continuity procedures, etc.
  9. List of resources that may be required for the welfare of employees,
  10. Competence development program, types of trainings, types of teams, what to include in awareness programs, etc.
  11. Options to mitigate the impact and duration of an incident
  12. Content of post-incident review
  13. suggested objectives for the business continuity exercises
  14. content of exercise program
  15. checklist of what evaluation of business continuity procedures should verify
  16. Evaluation techniques for business continuity capabilities of your key suppliers
  17. Resources strategies for people, what to take into account for procedures of relocation of staff,
  18. Explanation on when RTO & RPO is used and for what
  19. Suggestion of finance needed during an incident, etc.
  20. Metrics that may be used for measuring the effectiveness of BCMS
4. Deliverables

Our experts will work with your team closely to align your organization and comply with the suggested best practice guidance.

Our experienced BCM consultants and/or implementers, will recommend getting both of these standards and develop your management system accordingly, even if certification is not your end goal.

REACH US TO ENSURE THAT WHEN EVEN WHEN A CRISIS STRIKES, YOUR BUSINESS MUST GO ON AS USUAL.

3. PRE-CERTIFICATION READINESS REVIEWS TO ISO 22301

Being prepared to expect the unexpected
1. Overview

Deliverables Seven Step Consulting Pre-Certification Readiness Reviews assess your management system for compliance to the relevant requirements for the ISO 22301 certification standard.

Business Challenges

Are you facing any of the following challenges in your business?

  • Your staff is unaware aware of the requirements of an ISO certification audit.
  • You are not sure that your Management Systems framework is implemented adequately.
  • You face the risk of non-conformance during the actual certification audit.
  • Your Internal Audit team is unable to identify any weaknesses in your management system.
  • You do not have a process for checking the effectiveness of the CA for your Management System.
2. Approach

Seven Step Consulting auditors provide you an independent assessment of the degree and effectiveness your Management System Implementation prior to the certification process allowing you to assess your level of preparedness for certification by an accredited registrar

Seven Step Consulting Pre –Certification Audit Solutions help an organization to assess accurately their compliance with the relevant ISO Certification requirements of the standard/s being implemented and their preparedness to face a formal Certification Audit.

Seven Step Consulting auditors will provide you accurate, in-depth information as to how your organization’s current Management System practices compare to requirements specified in the standard.

Seven Step Consulting auditors will gather as much information as possible on your current management system practices, controls and identify any weaknesses or challenges in your implementation This allows you carry out appropriate Corrective and Preventive Actions in Time

7Step Pre- Certification Audit Solutions Team has the answers to help meet your pre certification audit requirements to ensure a successful initial ISO certification audit. During the Audit our expert auditors will help you gain accurate information on the current practices, systems and controls and identify any weaknesses or problems in your management system.

3. Business benefits

Your business benefits from having an

Accurate ‘snap-shot’ of the level of compliance of your management system to the standard.

  • Objective assessment and independent feedback on effectiveness of your Management System
  • Invaluable “mock” experience of the certification process.
  • Ability to Identify non-conformities and implement corrective actions prior to the actual certification process
  • Reduced risk of non-conformance during the actual certification audit
  • Education of your management and staff of the audit best practices, and a prior experience on what is about to occur.
4. Deliverables
  • Pre- Certification Audit Report
  • Recommendations Report for closing gaps and non-conformities.
REACH US TO ENSURE THAT WHEN EVEN WHEN A CRISIS STRIKES, YOUR BUSINESS MUST GO ON AS USUAL.

4. CONTINUAL IMPROVEMENT SUPPORT

1. Overview

Achieving your BCMS Accredited independent Third-Party certification was a breeze with our experts.   But achieving certification, while a major milestone for any business, is only the first step in the process of continuous improvement which is at the core of the ISO philosophy.  Post Certification here are several requirements which businesses need to meet in order to improve their systems, and their business, as well as to ensure that your certification is maintained.

2. Approach

Our services can be provided on a need basis or on a fixed annual maintenance package. Our consultants will enhance and streamline your business process and quality systems, ensure that your quality system is up to date and easy to use and, most importantly, allow you to concentrate on your core business.

Our dedicated support services include:

  1. Enhance and streamline your business processes and business continuity system
  2. Conduct internal Audits of your Quality Management System
  3. Ensure the effective implementation of corrective actions
  4. Provide ISO based coaching
  5. Facilitate Management Reviews
  6. Keep the Quality Management System up to date with business changes
  7. Provide support during certification, surveillance and customer audits.
3. Business benefits

We will help you establish

  1. Goals and Metrics – in other words: set goals on various levels and use metrics to measure their performance.
  2. Customer Feedback – measure what customers think about your company and its products or services. Whatever method you choose this feedback will assist you in continuously improving product and services.
  3. Internal Audits – periodically evaluate if your company still meets all BCMS requirements: AQM can train your staff to do these Audits in-house, or our experts can do the Audits on your behalf.
  4. Corrective Action – this involves systematically identifying underlying causes of existing problems and then correcting these causes.
  5. Preventive Action – this involves systematically searching for potential problems and correcting their underlying causes before the problems occur.
  6. Management Review – this involves management’s periodic review of key business indicators (KPI’s) and planning of improvement initiatives.
4. Deliverables

Revising the business continuity manual and business continuity procedures should be a normal part of the ever-improving business continuity management system.

  • Business Continuity Manual
  • Policies
  • Procedures
  • Work Instructions
  • Lists
  • Checklists
REACH US TO ENSURE THAT WHEN EVEN WHEN A CRISIS STRIKES, YOUR BUSINESS MUST GO ON AS USUAL.